Refund Policy – Worldwide Classifieds

Last updated: January 1, 2026

1. Scope of this Policy

This Refund Policy explains how refunds and returns are handled for transactions initiated through the Worldwide Classifieds platform (“Worldwide Classifieds,” “we,” “us,” or “our”). Worldwide Classifieds is a venue where independent sellers and buyers connect. We do not buy, own, warehouse, or ship items listed on the platform, and we are not a party to the contract of sale between buyers and sellers.

2. Relationship Between Buyer, Seller, and Worldwide Classifieds

1. Sellers are independent. Each seller using Worldwide Classifieds operates as an independent party and is responsible for setting, publishing, and honoring their own return, refund, and exchange policies.
2. Platform as a neutral venue. Worldwide Classifieds provides the online platform, tools, and communication channels to facilitate listings, offers, and messages. We do not guarantee the quality, safety, legality, description accuracy, or delivery of any item listed by sellers.
3. No direct refunds by Worldwide Classifieds (except in limited cases). Unless explicitly stated in writing, Worldwide Classifieds does not issue refunds directly to buyers for purchases made from sellers. Refunds, returns, and exchanges are administered by the seller, subject to their posted policies and applicable law.

3. Seller Responsibilities

1. Publish clear refund/return terms. Sellers must clearly state whether items are returnable or refundable, specify conditions and timeframes, and identify any non-refundable categories or fees. These terms must be accessible before checkout.
2. Comply with applicable laws. Sellers must follow all applicable consumer protection, e-commerce, and refund/return laws in the jurisdictions where they offer and ship items.
3. Process refunds and returns promptly. Once a seller agrees to issue a refund or is legally required to do so, the seller must process the refund through their chosen payment processor within a commercially reasonable timeframe.
4. Communicate in good faith. Sellers must respond to buyer refund and return inquiries in a timely, professional manner and keep records of communications and transactions.

4. Buyer Responsibilities

1. Review seller policies before purchase. Buyers must read the seller’s listing description and policy thoroughly before committing to purchase.
2. Inspect items promptly. Buyers should check delivered items as soon as reasonably possible and notify the seller promptly if there is a problem.
3. Follow seller’s return instructions. Buyers must follow the seller’s specified return process, including packaging, shipping method, and return address.
4. Use payment disputes responsibly. Buyers agree to first attempt resolution with the seller and, where appropriate, through Worldwide Classifieds’ dispute tools before initiating chargebacks or payment disputes.

5. Worldwide Classifieds’ Role in Refunds and Disputes

1. Facilitating communication. We provide messaging and support tools to help buyers and sellers communicate directly about issues including refunds, returns, and exchanges.
2. Dispute assistance. At our discretion, we may review transaction details, listing content, and message history to help parties reach a fair resolution. Our involvement is limited to facilitating communication and offering guidance.
3. Limited corrective actions. Where we believe a seller or buyer has violated our policies or applicable law, we may, in our discretion, restrict accounts, remove listings, or take other corrective actions.
4. No guarantee of outcome. We do not guarantee that buyers will receive a refund, that sellers will recover items, or that any specific outcome will be achieved.

6. Special Categories

1. Digital products and downloads. Many digital items may be non-refundable once access is granted or the file is downloaded, unless required by law or explicitly allowed by the seller’s policy.
2. Services and appointments. Services may have separate cancellation and refund terms set by the provider. No-show or late cancellation fees may apply.
3. Regulated listings. Certain categories may be subject to special legal restrictions on returns and refunds. Sellers and buyers are responsible for understanding and complying with applicable laws.

7. Chargebacks and Payment Disputes

1. Payment provider rules. Refunds and disputes may also be subject to the terms of the payment processor or financial institution.
2. Information sharing. In the event of a chargeback or dispute, Worldwide Classifieds may provide transaction information and evidence to the payment provider to help resolve the claim.
3. Account consequences. Repeated or abusive chargebacks, or repeated legitimate chargebacks against a seller, may result in account restrictions or suspension.

8. No Warranties; Limitation of Liability

1. No warranty on transactions. Worldwide Classifieds does not warrant that any item or service will meet a buyer’s expectations, that a seller will complete a transaction, or that a buyer will pay or return an item properly.
2. Platform not liable for seller obligations. To the fullest extent permitted by law, Worldwide Classifieds is not responsible or liable for any seller’s failure to honor a refund/return policy or legal obligation.

9. Policy Abuse

Any attempt to misuse or abuse refund and return processes by either buyers or sellers, including fraud or manipulation, may result in account restrictions, suspension, or termination, and may be reported to law enforcement where appropriate.

10. Changes to This Policy

We may update this Refund Policy from time to time. The updated version will be posted on the platform with a new “Last updated” date. Continued use of the platform after any update constitutes acceptance of the revised policy.